Return policy
At choryze.shop, we want you to be completely satisfied with the bags you purchase. If an item does not meet your expectations, we offer a fair and transparent return and refund service.
- Return Eligibility
You may submit a return request within 30 days of receiving your order, provided the item meets the following conditions:
The item remains in an unused condition.
There is no artificial damage or visible signs of use.
The original packaging and accessories are intact.
Valid order information is provided.
Packages returned directly without a prior request may not be processed; please ensure you contact Customer Service first.
- Non-Returnable Items
The following situations typically do not qualify for a return:
Orders submitted beyond the 30-day return request period.
Damage or wear and tear caused by personal use or mishandling.
- Return Process
Contact our Customer Service email to submit a return request.
Provide your order number and a description of the issue.
Once confirmed by Customer Service, you will receive return instructions.
Ship the item back according to the provided instructions.
Return Address: 348 MILTON RD MONTGOMERY AL 36110
A refund will be arranged once the item passes our warehouse inspection.
Refund Details
Refunds will be processed after the returned item has been reviewed.
Refunds are issued via the original payment method (the actual time for the funds to appear depends on your payment provider).
Original shipping costs are generally non-refundable (unless the item was defective).
If your item is damaged during transit or you receive the wrong item, please contact us immediately; we will prioritize your case and resolve it as quickly as possible.
